The (Safqah Capital Platform User) acknowledges that they have read the (Platform Use Agreement) carefully, reviewed all its clauses, totaling (42 clauses), which define the obligations and rights between (Safqah Capital) and (the user), and undertakes to refrain from using the platform if they do not understand and comprehend all the clauses of the agreement. The user understands the following:
1. Investment is associated with high-risk companies, which may lead to a complete loss of investment.
2. Investments should not be made with funds that cannot be lost; the loss, if it occurs, is limited to the amount invested only.
3. Investment through the platform is long-term and suitable for long-term investors.
4. Current investment opportunities are available to residents of the Kingdom of Saudi Arabia.
Article One: Definitions
1. Safqah: Safqah Capital Company, with Commercial Registration Number (1010639885) dated 5/11/1441H, headquartered in Riyadh.
2. User: The natural or legal person benefiting from Safqah Capital’s platform services.
3. Platform: The electronic platform of Safqah Capital through which Safqah Capital provides services for issuing and investing in sukuk for financing entities.
4. Investment Account/Portfolio: Any account opened by Safqah Capital in the name of the client under this agreement, which includes the securities in the client’s account.
5. Insolvency Risk of the Beneficiary: The risk of insolvency of the financing entity, which may lead to the bankruptcy of sukuk holders, resulting in a total loss.
6. Volatility Risk: The risk of mismanagement by employees or members, directly or indirectly leading to insolvency.
7. Investment Non-Diversification Risk: The risk of the investor not achieving any diversification in the investment portfolio, which can be mitigated by distributing investment amounts across multiple companies.
8. Anti-Cybercrime Law: The law issued by Royal Decree No. (M/17) in 1428H.
9. Anti-Money Laundering Law: The law issued by Royal Decree No. (M/20) in 1439H.
Article Two: Platform Introduction
1. Safqah Platform: An online platform enabling users to access offers made by listed companies on the platform through the issuance of debt instruments and investing in them, based on the “Investment Terms and Conditions Agreement.” Companies publish their information on the platform for this purpose.
2. Safqah Capital is not a contracting party itself but acts as an agent for sukuk holders.
3. The issuing company inviting users to submit their offers based on the sukuk issuance campaign must provide collective investment information on Safqah Capital’s platform.
4. Safqah Capital does not guarantee the credibility of the data provided by the issuing company.
5. Safqah Capital strives to continuously develop its services, which may sometimes necessitate temporarily or permanently canceling the service.
6. The provisions of this agreement apply only to platform users within the Kingdom of Saudi Arabia.
Article Three: Platform Operator and Provider
Safqah Capital operates and provides the Safqah Capital platform, and the services provided are subject to the following Safqah Capital terms, which must apply to the current version at the time of user registration.
Article Four: Eligibility
The use of portfolio services and acceptance of this agreement are not allowed in the following cases:
1. If the user does not have the legally required capacity to contract.
2. If the user is prohibited from using portfolio services (investment account) under the laws of the Kingdom of Saudi Arabia.
Article Five: Agreement Texts and Language
1. The user must review the agreement and its amendments on the website from time to time.
2. The user must accept the agreement terms to use portfolio services by clicking “Register,” “Recover Password,” or “Login” on the website.
3. The agreement is in Arabic, and in case of any discrepancy between the Arabic and English versions, the Arabic text shall prevail.
4. This agreement applies to the use of portfolio services, investment portfolio benefits in depositing funds, investment value, investment in Safqah Capital, and withdrawal and redemption of funds in the portfolio.
Article Six: Registration
1. Registration as a user is required in certain sections of the Safqah Capital platform.
2. The user enters into a use agreement with Safqah Capital upon registration.
3. Safqah Capital may, at times, verify the user using the “Yaqeen” service provided by “Elm” company.
4. The user must have sufficient eligibility and ability to contract.
5. Minors are not allowed to register on the platform.
6. Safqah Capital may open a supplementary portfolio at the user’s request for individuals under the age of eighteen, with the full responsibility for using the supplementary portfolio borne by the person who requested its opening. Safqah Capital considers it part of the user’s portfolio account, and the supplementary portfolio user can deposit or withdraw funds from the investment portfolio.
7. All required data from individuals or entities must be provided to Safqah Capital during the registration process, and the user bears full responsibility if incorrect data is entered during the registration process or any stage of using portfolio services.
8. The user must provide any additional information to verify their identity or confirm the reliability of any financing tool they register to use with Safqah Capital.
9. Safqah Capital or a third party it contracts with may conduct all necessary investigations to verify the information provided to Safqah Capital, including, but not limited to, checking commercial databases or credit reports.
10. Safqah Capital does not guarantee the procedures for verifying the user’s identity.
11. The user must promptly correct their data if it changes or is incomplete or incorrect.
12. The user must ensure the confidentiality of their password.
13. Safqah Capital must be notified immediately of unauthorized use of the password or user account.
14. The account may not be used by anyone other than the user, whether a natural or legal person.
15. The “Platform Use Agreement” becomes binding on both parties once the registration procedures on the platform are completed.
16. The “Platform Use Agreement” is not limited to a specific time.
17. Safqah Capital or the user has the right to terminate the “Platform Use Agreement” or delete the account at any time without prior notice.
18. All limitations of liability and compensations in this agreement apply even after the termination of the “Platform Use Agreement.”
Article Seven: Investment Terms and Conditions Agreement
1. The user is bound by the “Investment Terms and Conditions Agreement,” a general agreement for all investments offered on the platform, and may not demand a separate agreement.
2. The user acknowledges that upon entering into any investment on the platform, they accept the terms of the issuing company and the offering document.
3. The minimum investment amount agreed upon with the issuing company must be reached for the “Investment Terms and Conditions Agreement” to be effective.
4. A written contract may be executed in addition to the above procedure.
5. The user is responsible for all documents sent by themselves electronically or physically.
6. The investor understands that Safqah Capital deserves fees for acting as an agent for the investor, calculated as a percentage of the actual net profit, specified in the offering document for each investment opportunity.
Article Eight: User Obligations
The user acknowledges and guarantees the following:
1. They are eligible to register for and use portfolio services, possessing the right, authority, capacity, and ability to enter into this agreement, perform it, and grant the rights, licenses, and permissions that Safqah Capital grants to the user under this agreement.
2. The name specified during registration is their name or the trade name registered with the Ministry of Commerce.
3. They will not use the portfolio on behalf of any natural or legal person.
4. They comply with all applicable laws and regulations in the Kingdom of Saudi Arabia.
5. They will not use portfolio services in any fraudulent project or in any way that disrupts the use of portfolio services.
6. They are not subject to, or listed on, any list of prohibited or restricted parties and are not owned or controlled by any such party, including, but not limited to, lists maintained by the United Nations Security Council, the U.S. government, the European Union, or its member states, or other government authorities.
7. Safqah Capital and its affiliates make no representation or warranty regarding any of the following:
7.1. The user’s use of portfolio services and other payment services will meet the user’s requirements.
7.2. The user’s use of portfolio services and other payment services will be uninterrupted, timely, secure, or error-free.
8. These conditions, warranties, or other terms only apply if explicitly stated in this agreement.
Article Nine: Portfolio Definition
It is an electronic financial account, with the user acknowledging that it is not a bank account and does not provide banking services other than those specified in the next article.
Article Ten: Portfolio Services
The portfolio account provides the following services:
1. Subscription to the issuing company on the Safqah Capital platform.
2. Withdrawal of the balance to the user’s registered bank account on the platform after investing and obtaining returns.
3. Funding the account to enable the user to invest in deals.
Article Twelve: Portfolio Liability Limits
1. The user acknowledges that Safqah Capital may cease providing the services stipulated in the agreement at any time without notice to the user, and the user may also stop using the services at any time without informing Safqah Capital.
2. Safqah Capital may impose restrictions on the use of wallet services or ongoing transactions without prior notice, including but not limited to limits on individual or aggregate transactions’ value or number during any specific time period and limits on account funding.
3. Safqah Capital may restrict access to the wallet for specific amounts or periods deemed necessary to protect itself or other users in the following cases:
3.1. If Safqah Capital faces financial risks.
3.2. If the user violates this agreement.
3.3. If a dispute arises concerning the wallet account or transactions conducted through it.
3.4. If necessary to protect the security of Safqah Capital’s systems.
4. Safqah Capital may restrict the user’s access to the wallet account during any investigations or settlements of any ongoing disputes.
5. Safqah Capital may freeze funds in the wallet account in compliance with regulations, a court order, or a request from a government or enforcement authority.
6. Safqah Capital may refuse any withdrawal request from the wallet account.
7. Safqah Capital may deduct fees not exceeding 2% of the transaction value from the wallet, whether for deposits or withdrawals if the user uses the wallet for purposes other than intended or for any reason deemed necessary by Safqah Capital.
8. The user has the right to use the amounts shown in the available balance for investments and transfer funds from the wallet account to the user’s personal account.
Article Thirteen: Prohibited Uses
Safqah Capital reserves the right to impose acceptable use conditions regarding the operation of the account and the provision of wallet services, including prohibiting certain categories of financial transactions. The wallet may not be used for the following:
1. Unlawful purposes such as fraud and deceit.
2. Money laundering operations.
3. Terrorism financing operations.
4. Other illegal or irregular activities in the Kingdom of Saudi Arabia.
If the user conducts or attempts any prohibited or unlawful transaction, Safqah Capital will take legal actions against the user as per the Cybercrimes Law, Anti-Money Laundering Law, and other relevant regulations. Safqah Capital also has the right to seek compensation for the misuse of the account by the user.
Article Fourteen: Deposit and Receipt Provisions
1. Safqah Capital is only responsible for funds after receiving them.
2. Funds are credited on the business day they are received. If funds are received after the service cutoff time, they are considered received on the next business day.
3. The user must regularly reconcile incoming funds with their records.
4. Safqah Capital reserves the right to cancel any financial transaction if the person, bank, or payment service provider has canceled or is likely to cancel the payment from the wallet account.
Article Fifteen: Payment Methods
1. Approval of any financial transaction constitutes authorization to carry out that transaction.
2. The user agrees to authorize Safqah Capital to conduct any transaction by following the on-screen instructions when using the website or any tools provided by Safqah Capital.
3. The user must inform Safqah Capital when sending payments to third parties.
4. Funds are sent to the user’s bank account, debit card, or credit card registered in the user’s name.
5. Payment instructions must be sent through Safqah Capital’s website only. The user bears full responsibility for the accuracy and completeness of the instructions given to Safqah Capital regarding the beneficiary of the service.
6. The user must provide Safqah Capital with accurate data about the payment beneficiary and bears full responsibility if incorrect data is entered. Safqah Capital is not responsible for any loss the user may incur.
7. Safqah Capital will make efforts to recover the user’s payments and has the right to charge fees for expenses incurred during the recovery process.
8. The user must provide Safqah Capital with all additional information requested regarding any payment within two business days of the request.
9. The user agrees that Safqah Capital may include the user’s full name, address, account number, and all other necessary data to enable Safqah Capital to comply with Anti-Money Laundering procedures within the payment data sent to the beneficiary’s bank or payment service provider.
10. If Safqah Capital receives transaction instructions by the service cutoff time on any business day, those instructions are considered received on the same business day. If instructions are received after the service cutoff time or on a non-business day, they are considered received on the next business day.
11. The user must inform Safqah Capital as soon as possible about any unauthorized or incorrectly processed financial transaction. Safqah Capital is not responsible for any of these transactions in any circumstances.
12. Safqah Capital may refuse any financial information for certain reasons and is obligated to explain the reasons for refusal and how to correct the error in the transaction data. Safqah Capital has the right to charge a fee for expenses incurred during this process. Safqah Capital is not obligated to process the payment if it is unlawful or irregular.
Article Sixteen: Error Correction
The user authorizes Safqah Capital to make credit or debit entries in the wallet account to correct any error in any transaction.
Article Seventeen: Fee Payment Method
The user must pay all fees for using the platform’s services. All fees are paid either directly to Safqah Capital or its affiliates or through the service provider’s website. The company will inform the user of applicable fees from time to time, and Safqah Capital determines these fees at its discretion.
Article Eighteen: Fee Amount
Safqah Capital may change its fees at any time. Fees are determined based on the transaction value, including all applicable fees—such as taxes, among others. All electronic money, fees, and payments collected or made through the service are denominated in Saudi Riyals.
Article Nineteen: Effective Date of the Agreement
The provisions of this agreement shall become effective from the date the user registers.
Article Twenty: Termination of the Agreement
1. The user may terminate this agreement at any time by contacting Safqah Capital and closing the wallet account.
2. Safqah Capital may terminate or suspend wallet services for any reason and at any time after notifying the user in advance.
Article Twenty-One: Account Access Suspension and Service Suspension for Wallet Account
Safqah Capital may suspend the service or block access to the user’s account in the following cases:
1. If the user violates the provisions of this agreement.
2. If Safqah Capital conclusively or likely learns that the user exposes Safqah Capital’s services to credit or fraudulent risks that are illegal or irregular.
3. If Safqah Capital finds that the user has provided misleading, false, incomplete, or incorrect data or is involved in fraud or unlawful conduct.
4. If Safqah Capital has security concerns regarding the wallet account, including credential data.
5. If Safqah Capital suspects unauthorized or fraudulent activity related to the wallet account or payment data in the wallet account.
In such cases, Safqah Capital will suspend the account and inform the user of the reasons for refusal if possible.
Article Twenty-Two: Post-Termination of the Agreement
1. Upon termination of the agreement, Safqah Capital, upon the user’s request, will refund the remaining funds in the wallet account.
2. The user may request Safqah Capital to receive their funds by transferring them to the user’s bank account.
3. Safqah Capital is not obliged to refund these amounts at a specific time but strives to refund them within a reasonable period after receiving the transfer request.
4. Safqah Capital will make efforts to refund these amounts to the user’s wallet account in the chosen manner, noting that Safqah Capital does not commit to the user’s chosen method.
Article Twenty-Three: Liability Limits
1. Safqah Capital is liable only for gross negligence.
2. In all other cases, neither party is liable for any damages of any kind, regardless of the claim’s subject, including contractual liability.
3. If the “Investment Terms and Conditions Agreement” is invalidated, the user’s potential claims against Safqah Capital due to this fact are limited to the recovery of the investment amount only.
4. Safqah Capital employees and agents are not liable.
Article Twenty-Four: Disclaimer of Liability
Safqah Capital and its affiliates are not liable in the following cases:
1. Loss of profits.
2. Loss of business.
3. Loss of revenue.
4. Loss of the total amount of investments.
5. Loss of data.
6. Indirect or consequential losses.
Article Twenty-Five: Liability from Using the Platform
1. Safqah Capital is not liable for any losses or damages arising from any misuse of Safqah Capital’s platform.
2. The user bears full responsibility for safeguarding their data, such as passwords and data that are likely to be stored.
Article Twenty-Six: Objectives of the Interests Policy
This agreement aims to regulate the interests policy by:
1. Protecting the interests of Safqah Capital, its crowdfunding electronic platform, issuers, and investors by managing potential and actual conflicts of interest between the company, board members, employees, and shareholders and between issuers and investors.
2. Establishing the company’s values and principles of integrity, teamwork, care, initiative, and achievement.
3. Enhancing and protecting these values to prevent personal, family, or professional interests of anyone working in the company from affecting their duties towards the company or its clients.
4. Preventing personal, family, or professional interests from influencing anyone working at Safqah Capital in performing their duties towards Safqah Capital or its clients.
Article Twenty-Seven: Concept of Conflict of Interest
An actual or potential conflict of interest arises in the following cases:
1. When a personal interest of a board member, employee, or shareholder conflicts with the public interest of the company or may affect the interests of issuers or investors dealing with the platform in the context of the company’s crowdfunding activities.
2. When a board member or company employee makes decisions or has interests that prevent them from performing their duties objectively and effectively.
3. When a board member, company employee, or their family member receives a personal benefit from their position in the company.
Article Twenty-Eight: Cases of Conflict of Interest
1. Owning shares in any issuer hosted by the platform.
2. Paying amounts to anyone referring or introducing a new issuer for hosting on the platform or receiving payments in any form, including shares in the issuer in exchange for referring or introducing them to the platform.
3. Holding a board membership position in an issuer hosted by the platform or in any independent entity providing due diligence, evaluation, or advisory services to the issuer.
4. Holding a position in an issuer hosted by the platform or in any independent entity providing due diligence, evaluation, or advisory services to the issuer.
5. Safqah Capital or any of its employees owning a controlling stake in any independent entity providing due diligence, evaluation, or advisory services to the issuer.
Article Twenty-Nine: Handling Conflicts of Interest
If any of the above conflict situations arise, they must be resolved and addressed as follows:
1. The company involved in the conflict must disclose the actual or potential conflict to the company and its impact on transactions affecting the public before approving and presenting any investment opportunity on the platform.
2. The company must disclose to the public through the company’s website the actual or potential conflict and its impact on any transactions affecting the public.
Article Thirty: Obligations of Parties Related to the Conflict of Interest Policy
1. Review this policy and comply with its provisions, appendices, and any updates.
2. Not exploit their position for personal gain and perform their duties and obligations towards the company independently and free of any actual or potential conflict between the company’s interests and their personal interests, always prioritizing the company’s interests per this policy’s requirements.
3. Avoid conflict of interest situations as much as possible and comply with the ways to handle them if they occur.
4. Not misuse the company’s assets, facilities, and properties.
5. Maintain the confidentiality of non-public or confidential information and not disclose or exploit it for personal gain.
6. Refrain from directly or indirectly exploiting their relationship with the company or the investment opportunities presented to it to achieve any personal interests or gains.
Article Thirty-One: Data Protection Overview
Safqah Capital prioritizes data protection highly. The data protection policy explains the types of information Safqah Capital collects from users on its website, the measures it takes regarding this information, and how to access the information available on Safqah Capital’s website. Note that the data protection policy may change from time to time, so users should review the site periodically.
Article Thirty-Two: Information Collected by Safqah Capital
When visiting Safqah Capital’s website without logging in as a user, Safqah Capital collects the following information:
1. Safqah Capital’s web servers.
2. The domain name used to access the internet.
3. The user’s internet service provider.
4. The user’s previous and subsequent sites.
This information is not collected to identify individuals but is used for statistics and to improve the attractiveness, content, and functionality of Safqah Capital’s website. Safqah Capital complies with all data protection laws and regulations.
Article Thirty-Three: Data Protection
1. By storing data in their profile, the user grants Safqah Capital full consent to use this data and make it available to the listed companies in which the user has invested, and to payment service providers for these companies or Safqah Capital to process payments due to users from their investments. This includes, for example, first and last name, email address, phone number, permanent address (including city, postal code, and country), personal identification number, gender, date of birth, nationality, investment amount, bank account number (IBAN), and banking information (BIC).
2. The privacy policy and the cookies policy are integral parts of this agreement.
Article Thirty-Four: Collection and Processing of Personal Data
The user may be required to provide the necessary data to deliver services and information:
1. Logging in and providing Safqah Capital with information about the user or their affiliated company, such as name, job title, email address, and other information. In this case, anonymous browsing will not be possible.
2. Requesting investment or using some services available through the website, providing additional information such as name, address, and banking details.
3. Requesting user information when writing comments or participating in surveys.
Safqah Capital, its affiliates, and service providers commit to maintaining the confidentiality of information, which will not be available to third parties in any form or by individuals instructed by Safqah Capital, except with the user’s explicit consent.
Article Thirty-Five: Cookies
Safqah Capital uses cookies for the following purposes:
1. To make the website easier and better to use and to arrange and customize products and services according to the company’s needs and interests.
2. To collect anonymous user statistics to help Safqah Capital understand how visitors use the site and improve its structure and content. Users cannot be personally identified through this information, and users can choose not to use cookie features.
Article Thirty-Six: Use and Sharing of Information
When users provide Safqah Capital with information, Safqah Capital uses this information to provide products and services. Occasionally, it shares user information with Safqah Capital’s affiliates and uses it to communicate with the user.
Article Thirty-Seven: Data Retention
Safqah Capital retains personal data to carry out the service requested by the user or as authorized by the user.
Article Thirty-Eight: General Risks
1. Users should be aware that investing in startups and issuers on Safqah Capital’s platform carries high risks and may lead to total loss. The higher the expected return on investment, the greater the risk of loss.
2. Users should understand that investment is long-term, requiring evaluation of opportunities and the overall risk of loss, insolvency risk, volatility risk, non-distribution risk, difficulty in trading, risks associated with investment activities, obligations, or future performance forecasts.
3. Safqah Capital commits to its role on the platform and does not provide advisory services.
4. Issuing companies are responsible for the accuracy of the data provided, and Safqah Capital disclaims liability for the credibility of this data.
5. Safqah Capital does not guarantee the future successful development forecasts provided by issuing companies. Users independently make all investment decisions and assume any future risks.
6. The user alone decides whether to invest in the offered company or not.
7. Users should review all relevant legal, economic, and tax consequences before investing and during the holding period.
Article Thirty-Nine: Indemnities
The user agrees to indemnify and hold Safqah Capital – and all employees, directors, agents, and representatives working at Safqah Capital – and all Safqah Capital entities harmless from all claims, costs, lawsuits, demands, or actions arising from any claim, lawsuit, audit, investigation, or any legal action brought by any person or entity related to:
1. Any actual or alleged violation of the user’s representations, warranties, or obligations in this agreement.
2. Any infringement or false representation or actual or alleged violation of third-party rights by the user or their trademarks used in connection with the service during the use of wallet services.
3. The user’s use of wallet services.
4. Any transaction submitted by the user through wallet services.
Article Forty: Privacy
Safqah Capital uses the user’s personal data as outlined in the “Privacy Notice” and as described in this agreement.
Article Forty-One: Information Protection
The user acknowledges their agreement to the information collected by Safqah Capital, its usage, and the circumstances under which it is disclosed. Therefore, the user should periodically review the “Privacy Notice.”
Article Forty-Two: Right to Amend Agreement Provisions
Safqah Capital may amend the terms and conditions of this agreement and any related agreements by sending a notice to the user detailing the amendments and changes. These amendments become effective ten (10) days after the user receives the notice and will not affect any orders, instructions, executions, transactions, or any legal rights and obligations that may have already arisen.