Based on Safqah Capital ’s keenness to care for investors and receive their complaints and/or inquiries, process them, and respond to them clearly and with a high level of care and professionalism, we therefore hope that you will not hesitate to submit a complaint and/or inquiry to the Investor Care Department, which is responsible for receiving and following up on complaints and/or inquiries and keeping their records for a period of no less than ten years.